It is for this very reason that third-party testing is essential to protecting consumers and establishing a reputation as a trustworthy brand. The routine testing services such as screens for total microbial count, detection of E.coli and Salmonella, as well as heavy metals panels and testing for pesticide residues encompass the vast majority of required testing for food and beverage products. These tests have become a regular part of testing packages offered by third-party laboratories, and are cost-effective ways to avoid bad PR incidents and legal ramifications due to food recalls.
Unfortunately for manufacturers, a recent history of events related to food product recalls and poor manufacturing practices over the last decade have led to consumer distrust of manufacturers and brands, and internal R&D testing and quality checks no longer suffice for satisfying government requirements. While some may have been intentionally performed to cut costs and remain competitive, all it would take is one ill-timed recall and bad experience for consumers to render any cost savings in production worthless. Performing third-party testing ensures your customers remain safe, healthy, and happy and leads to long-time customers and great customer experiences.